Good old Days of Wonder!

A couple of weeks ago, I purchased the Mediterranean add on pack for Memoir '44, the British and Italian units/badges etc. After checking through the contents I found the three anti-tank launchers were missing. But in the manual, Days of Wonder stated that if any items were missing, they would replace them. So I sent an email letting them know what was wrong, and lo, a few days later, I got a reply from their Customer Services in France promising the items! A week or so later, they arrive in the post! Brilliant! Faultless company.